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Comparison Chart

Description Quality Care Cyber Defender/Double My Speed Carbonite LoJack for Laptops Norton 360
ANTI-VIRUS $12.99/mo       $79.99
Definitions updated each day         Early Detection Center  $39.99          
Technician monitored                
You have to figure out what to do next  

Early Detection Center  $39.99

         
Enterprise-class anti-virus        

Live Tech $249.96

         
Anti-virus checks in to report any threats in real time        

Early Detection Center  $39.99

     
           
BACKUP     $59 for Backup    

Backs up to 2 geographic locations

       

Online Backup $9.99/month

                 
SAAS 70 Compliant        

Online Backup (Through INDICIA)
$9.99/month

                 
Saves multiple versions of files if requested        

Online Backup $9.99/month

             
3 GB included at no additional charge        

Online Backup $9.99/month

Unlimited   2
           
Theft Recovery                

Records current IP address of system

                      

Keeps the last IP address of the system

                      

Works if system is immediately erased

      Only on some Dells  

Can remotely remove all customers private data

                      
           
Pro-active tech support          

Sends a real technician error logs

               
Remotely fix a problem before you see it                
Sends you ONLY the software updates you need                

Blocks software updates until they are proven stable

               

Automatically cleans out garbage once a week

       

Live Tech: $249.96. Only when called

         
           
Weekly Maintenance          
Defrag hard drive         Live Tech: $249.96. Only when called          
Verify hard drive stability         Live Tech: $249.96. Only when called      
Verify all error logs were sent to your personal technician         Live Tech: $249.96. Only when called      
Check volume of network usage to verify system health         Live Tech: $249.96. Only when called      
Check Ram usage to verify system health and upgrade needs         Live Tech: $249.96. Only when called      
Check hard drive usage to verify system health and upgrade needs         Live Tech: $249.96. Only when called      

Check processor usage to verify system health

        Live Tech: $249.96. Only when called      
Clean system of network redirectors         Live Tech: $249.96. Only when called          
           
One-on-one time          

15 minutes a month of remote training or repair included

        Live Tech:  $249.96 (repair only, time not specified      

Can remotely control your system to show you how to use your system

               
Can remotely repair with non-scripted solutions         Live Tech:  $249.96      
Helps you setup and personalize Parental Control         Live Tech:  $249.96      
Help you understand how to find out about browsing habits on your system                
Help you monitor your child's usage of the system                
           
Priority Carry-In/Mail-In Service          
Has a physical service center so if the system can not be repaired over the internet you can still get it fixed                

Your computer receives next in-line service

               

Can ship you a box to ship it back in (for a fee). You don't even have to find a UPS Store!

               
           
Computer Security Monitoring          
Verifies firewall settings are customized for your system         Early Detection Center: $39.99. (Requires third party firewall)      
Enterprise grade firewall                    

Anti-virus software included

        Early Detection Center: $39.99. Live Tech can remove: $249.96          
Anti Trojan with Trojan remover         Early Detection Center: $39.99. Live Tech can remove: $249.96          

Anti Spyware with Remover

        Early Detection Center: $39.99. Live Tech can remove: $249.96          

Anti Malware with Remover

        Early Detection Center: $39.99. Live Tech can remove: $249.96      
Manually tests your security from the inside out         Live Tech: $249.96      

 

*Comparison Chart as of Jan 2012

Minimum requirements: Dual core Processor, 1GB of Ram, Windows XP or higher. Mac version coming soon.

Monitored Anti-Virus

A Quality Care Suite technician monitors your system to keep it up to date. Learn more

Data Backup & Security

Rest assured that your data and files are safe and secure.
Learn more

Security Monitoring

We make sure your system is as secure as it can be by continually monitoring. Learn more

Priority Repair

Bring in or ship your system for a repair or upgrade and it will be returned quickly. Learn more

Training

Learn to troubleshoot issues yourself. Receive 15 minutes of training each month. Learn more

Maintenance

We proactively perform daily & weekly maintenance to head off problems before they show up. Learn more

Theft Recovery

The police with be given the information needed to pinpoint the your computer's location. Learn more

Remote Tech Support

We're available to provide remote tech support for any problems you may experience. Learn more

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