Refund Policy


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Quality Care Suite does not offer any tangible products at this point so all returns are based on reoccurring billing.
If Quality Care Suite does not meet your needs a full refund will be issued if requested during the first 10 days of service. After the first 10 days, a request to terminate the Quality Care Suite contract must be emailed to 15 days before your monthly renewal date.  Your renewal date will be included in your welcome email and is typically the day of the month you started the service.

Minimum requirements: Dual core Processor, 1GB of Ram, Windows XP or higher. Mac version coming soon.

Monitored Anti-Virus

A Quality Care Suite technician monitors your system to keep it up to date. Learn more

Data Backup & Security

Rest assured that your data and files are safe and secure.
Learn more

Security Monitoring

We make sure your system is as secure as it can be by continually monitoring. Learn more

Priority Repair

Bring in or ship your system for a repair or upgrade and it will be returned quickly. Learn more


Learn to troubleshoot issues yourself. Receive 15 minutes of training each month. Learn more


We proactively perform daily & weekly maintenance to head off problems before they show up. Learn more

Theft Recovery

The police with be given the information needed to pinpoint the your computer's location. Learn more

Remote Tech Support

We're available to provide remote tech support for any problems you may experience. Learn more

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